Shipping & Delivery
At Franchise, we aim to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Below, you’ll find detailed information about our shipping methods, costs, timeframes, and policies.
Shipping Methods
We currently offer standard shipping to the following regions:
- Greece
- Europe
- Worldwide
Shipping Costs
Shipping costs are calculated based on the destination and weight of the package. The exact shipping cost will be displayed at checkout. For worldwide shipping, any additional taxes and fees are the responsibility of the client.
Shipping Timeframes
- Greece: Delivery time is typically 2-5 working days after the order has been shipped.
- Europe: Delivery time is typically 5-14 working days after the order has been shipped.
- Worldwide: Delivery time is typically 7-21 working days after the order has been shipped.
Handling Time
- Available Items: If the item is in stock, the handling time is 1-4 working days.
- Out of Stock Items: If the item is not immediately available, the handling time can take up to 5-10 working days.
Tracking Information
Once your order has been shipped, we will provide you with tracking information. We select the best carrier available for each country to ensure efficient delivery.
Shipping Restrictions
We currently only ship to countries within Europe. If your location is outside of this region, we are unable to process your order at this time.
Lost or Damaged Packages
In the unfortunate event that your package is lost or arrives damaged, please contact our customer service team as soon as possible. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund. Please provide your order number and any relevant details when reporting a problem.
Returns and Exchanges
For information regarding returns and exchanges, please refer to our Return Policy.